Community | Genser Energy

Stakeholder Engagement

Community Relations Department of GEGL prioritizes engagement with a wide range of stakeholders in over 150 communities affected by the natural gas pipeline project and power plant operations.

Grievance Management

GEGL grievance management approach employs a two-tier approach to grievance management that allows for effective internal and external resolution of grievances reported by stakeholders especially project affected persons or communities. The Grievance process ensures for effective process for receiving, assessing, assigning, investigating, responding and implementing remediation and efficiently monitoring to ensure that issues or concerns of all stakeholders are addressed.

CLO Management

The CLO management program is a strategic community-based program that seeks to elect influential, respected persons and opinion leaders to represent GEGL at the community and traditional level. This is a proactive approach to addressing key issues in the communities and to foster good relations with members of the community.

Corporate Social Responsibility

Genser Energy through its community relations department incorporates the perspectives of the community, including traditional authorities, youth groups, and vulnerable groups like women, children, and the elderly, in the development of their CSR programs. Through the CSR programs, the Community Relations team makes a positive impact in Genser Energy's communities, fostering lasting relationships and driving socio-economic progress.

Training and Employment Opportunities

The Community relations team as part of efforts to enhance community participation in the graduate training program of Genser executed various training programs on career training, CV writing and interview skills to enhance the skills of various graduates within the operational communities.

Support to ESG Department

The Community Relations team as part of its effort to ensure continuous stakeholder participation in environmentally sustainable projects launched the one million tree planting initiative where the team with the help of various stakeholders along the PP02 planted over 70,000 tree seedlings at various stations, communities and on the ROW.

Case studies

Eye Screening (World Sight Day)

As part of our commitment to social interventions, our HSE and Community Relations team organized an eye screening program to mark World Sight Day on 12 October 2019. This free program was offered to communities along the Phase I Pipeline route including Huni Valley, Bompieso, Prestea Enyinam and Huniso, all within the Western Region of Ghana. In total, 523 locals were screened, and 159 SV/bifocal readers and over 500 packets of eye medication were issued. Our team also offered health and safety education to community members.

Teak Plantations

As an expression of Genser Energy’s firm commitment to the environment, our agricultural team have planted close to 100,000 teak stumps along Genser Energy’s natural gas pipeline as of July 2023, in order to reclaim the land. It is projected that a total of 1 million trees will be planted by 2028. The exercise engages the surrounding communities by recruiting and employing locals for the planting of the trees, showing Genser Energy’s firm commitment to serving and positively impacting the communities in which it operates.

Donation of PPEs for health workers in the fight against the COVID-19 pandemic

The fight against the Coronavirus pandemic has had a significant impact on global trade and has thus adversely affected business operations and the economy. As a socially responsible business, Genser Energy believes strongly in supporting the Government of Ghana in its efforts to combat the spread of Coronavirus disease. With the support of our international partners, we have procured and donated Personal Protective Equipment (PPE) to the Kasoa/Weija District of the Ghana Health Service. We are committed to supporting the Government of Ghana together with Corporate Ghana in our concerted efforts to fight the spread of the disease and advocate preventive measures to protect the people of Ghana.

Medical School Scholarships

We are committed to assisting students with strong potential in the communities in which we operate through the provision of academic scholarships that cover tuition and residence fees. We work closely with traditional leaders to identify students, and have thus far provided scholarships to three exceptional people. All three are currently pursuing medical and legal courses at the Kwame Nkrumah University of Science and Technology (KNUST).